Case Study of Hullaballo- Free-Samples for Students-Myassignment

Question: Analyse Complex Ethical Problems Similar to Those Which You Might Encounter in the IT Industry. Answer: Introduction The following case study is all about Hullaballo.com which is a new arrival in the online news business industry. This business is setup in a country that overlook laws stated by international bodies governing various subjects like protection of privacy and censorship. A recent graduate Jimmy Olsen form the IT department off Griffith University is looking for a job. By somehow he come across an ad for web developer by Hullaballoo.com. Jimmy is successful in securing a job as a web developer in the firm and the pay is quite enough for the job. Hullaballoo has a bad image in front of its clients. Jimmy needed the job so he swallow his concern and carried on developing websites for this fake news service firm. As jimmy is a tech guy, he decided to check the background of this website. On checking he found that this website is paid a good amount of money for spreading false new stories. This news firm is gets money to spread positive news for the client and negative news for the competitors of the client. This particular business firm introduced the concept of Native Advertising. After that Jimmy left the job and joined an ecommerce firm where he has a conflict with his boss Alec on judging the performance of his two developers. After that Jimmy again left the job and joined a competitor firm where he is treated with expensive meal and fine wine. Analysis Legal factors Factor 1 Unethical news in the following case study, the online news firm Hullaballoo.com gets money to spread positive publicity for their client and negative publicity for the competitor of the client. The term Native Advertising is introduced to Jimmy which focuses to create false advertisement as a news. Native Advertising is nothing but a response to large number of people using ad blockers on their web browsers. This is a legal factor as per the Broadcasting Services Act 1992 which govern working of news channel. Factor 2, Confidentiality and Privacy in the case study, Jimmy decided to do some digging into the background of this online news firm Hullaballoo.com. During his digging he found that one his employer has connection with a marketing firm with various clients ranging from political parties to advertising firms. These advertising agencies and political parties has the business of selling consumer service and goods. This is a legal factor as per the federal Privacy Act 1988 of Australia which govern the confidentiality and privacy of different firms. Factor 3, Code of Ethical Conduct in the case study, Hullaballoo.com parent firm has created a database that receive required data from its surroundings. This database is known as The Reaper. This new database system is quite helpful as it allow advertisers and marketers to conduct campaigns as per the requirement. Jimmy suggested his boss that his database is not safe for the people across the globe as it stores important information. Any hacker can demand a ransom against this information. This is a legal factor as per the federal Privacy Act 1988of Australia. Professional factors Factor 4, Misconduct in the following case study, Jimmy who is an IT graduate from Griffith University suggested his boss that The Reaper is not a good idea. Jimmy refuses to work on the terms and condition of his boss from Hullaballo.com. This is a professional factor as per the sections 68 and 69 of the Legal Practitioners Act 1981 of Australia. Factor 5, Freedom in Workplace in the case study, Jimmy is abandoned from placing his thought in the organization like Hullaballoo.com. Jimmy suggested his boss that the information entered by the user might help the organisation in offering deals and offers to them. His boss did not agree with him. This is a professional factor as per the Workplace RelationsAct1996of Australia. Factor 6, Conflict in the case study, after getting a job in an ecommerce firm Jimmy has a conflict with his boss Alec. The issue was judging the performance of a developer name Dev A. This is a professional factor as he has a conflict with his boss. Employment and Social factors Factor 6, Work experience in the following case study, Jimmy work experience from the reaper data collection project has qualified him for the job in the new ecommerce firm. This is an employment factor because Jimmy is connected to the notorious reaper incident. Factor 7, Getting ahead in the case study, Jimmy has a conflict with his previous boss from online news firm. After that, he left the firm and joined a full- time position in an ecommerce firm located in his home city. This is an employment factor as he left one firm and joined another. Factor 8, Stepping out of comfort zone, in the new ecommerce firm Jimmy decided to prove his worth by taking the place of his boss Alec until and unless the director of the organization has made a decision. This is a employment factor as the Jimmy took up the responsibility at right time. Factor 9, Hacking of database in the case study, The database named Reaper was hacked and downloaded which has 129 million records of people from 53 countries. After that ransom of 20,000 US Dollars is demanded by the hacker. This is a social factor as important information of thousands of people is on hold. Personal factors Factor 10, Securing his first job in the case study, Jimmy is a fresh graduate from the IT department of Griffith University. He applies for a job, after seeing an advertisement for an web developer in newspaper. Finally jimmy gets a job . The pay is quite enough for a 25 hour per week job. Intrinsic factors Factor 11, Co-developer in the case study, Jimmy notices two of this developer (Dev A and Dev B) were not competent to perform the work. Dev A of this ecommerce still works for the previous firm and is only a paid contractor here. Dev B a new arrival from overseas is technically sound on the contrary he is facing problem in settling in the new environment. This is a intrinsic factor because Jimmys own experience helped has helped him to judge the performance of the developers. Factor 12, Payback time in the case study, Jimmy is offered a job by senior developer manager Ben to work for him. Alec took revenge by cancelling his job interview. This is an intrinsic factor as Alec took revenge and it is his payback time now. Prioritisation Factor 13, Stepping up in critical situation in the case study, after the sudden leave of his boss Alec, Jimmy decided to took up the responsibility of his boss on his own shoulder. This is a prioritisation factor as Jimmy took up responsibility to satisfy the need of the organisation. Factor Related Issue 1 Unethical News (Legal) The term native advertisement is practiced by the firm to make profit for some companies who buy advertisement for them. 2 Confidentiality (Legal) Digging into the background of online news business website like Hullaballo.com. 3 Privacy (Legal) Digging into the background of online news business website like Hullaballo.com. 4 Code of Ethical Conduct (Legal) Jimmy is connected to the notorious incident like Reaper as reported in the news. 5 Misconduct (Professional and social factor) When Jimmy rejected to work on the terms and condition of the boss from hullaballo.com. 6 Work Experience (Employment Social) Jimmys work experience from reaper is highly valuable for the forthcoming ecommerce firm . 7 Hacking of database ( Professional and social Factor) Reaper database is hacked and downloaded by a hacker and a ransom of 20,000 US dollar is demanded. 8 Freedom in Workplace (Professional and social factor) Jimmy freedom is abandoned from placing his thought in front of his boss from news firm. 9 Get ahead (Employment and social factor) Jimmy has a conflict with his boss so he left the firm and joined an ecommerce company. 10 Securing his first job (personal factor) Jimmy is successful in securing a job where the pays was good . 11 Better Work place ( Employment and social Factor) The ecommerce gave him a full time position with work location varying from main office to various client sites. 12 Stepping out of comfort ( Employment and social Factor) After the sudden leave of Alec, Jimmy decided to prove his worth by stepping into his boss position. 13 Co-developer (Intrinsic factor) Both dev A and B developer of this ecommerce firm are not competent to perform the work assign to them. 14 Conflict ( professional and social factor) Jimmy has a conflict with his former boss Alec on the performance review of Dev A. 15 Payback Time (Intrinsic factor) A new job is offered to jimmy by Ben (a senior manager) later on it is cancelled by Alec to take a revenge. 16 Expensive meal (Intrinsic factor) During his new job at a competitor firm he was offered an expensive dinner by the CEO. 17 Stepping up in critical Situation (Prioritisation) After the sudden leave of his boss Alec, Jimmy took up the responsibility of the firm. Decision Decision taken by Jimmy like leaving the online news firm and joining an ecommerce firm is excellent on his part. This decision helped Jimmy in securing a successful future where he is promoted from a web developer to team leader. Jimmy decides to check the background of Hullaballo.com before joining it. It helped him getting in a brief idea about the working of the organization. After completing several months in the ecommerce , his boss Alec suddenly left the organization without any explanation. Jimmy then decides to prove his worth by stepping on his boss position and taking the full responsibility of the ongoing projects. This is a wonderful decision on his part as it saved the ecommerce organization from a huge loss. Jimmy do not wait for the approval of his directors from the ecommerce firm. In this new ecommerce firm Jimmy decided to replace two developers named Dev A and dev B as they are not adjustable with the work. Dev B is technically sound but is facing difficulties in setting in new environment. After having several months of conflict between Dev A and Jimmy on the matter of work performance, Jimmy decided to replace Dev A with someone better. Discussion Some news companies like Hullaballoo.com use the term native advertisement to gain profit for some organization. Spreading unethical news among the public is a legal factor. Digging into the background of the online business is a legal factor as it compromises with the privacy and confidentiality of the firm. Jimmy has been connected to a notorious incident like reaper which is a matter of ethical conduct. Due to this incident, Jimmys image is spoiled in front of the whole industry. Jimmys experience from the reaper database is highly valuable for the forth coming ecommerce firm. This is an employment factor as it is related to the work experience. Jimmys freedom has been chopped as he is detained from placing his thoughts in front of his boss. This is a professional and social factor as his freedom in workplace is compromised. The new ecommerce gave Jimmy a full time position with varying work location. During the absence of his boss Alec, Jimmy took his boss position in this way his worth in the organization is proved. Getting ahead in career life is a professional and social factor. Jimmy has a conflict with his former boss from the news firm and after that he decided to leave it and join an ecommerce firm. This is an employment factor as he got a better job than the previous one. Both Dev A and Dev B developer of this ecommerce firm are not capable of working with the task provided to them. This is an intrinsic factor as the capability of both the developers are judged. During Jimmys new job in the new ecommerce firm he has been offered an expensive dinner by the CEO. In the new ecommerce firm after the sudden leave of his boss Alec, Jimmy decided to take up the responsibility of the firm. This is a prioritization factor as he gave priority to work over everything. All the factors like professional, Employment and social, personal and intrinsic factor has been discussed. Conclusions on Analysis From this discussion it is concluded that in business domain, making money is on the top. In this case study Jimmy Olsen a recent IT graduate from Griffith University gets a job of web-developer in an online news firm. The pay was quite good for him. This company has created an online database known as the Reaper. Intention behind the creation of this database was to store demographic information of various people. This information is again used by advertisers and marketers to conduct campaigns in different zones for their promotion and making money. In the same the database is hacked by a hacker and a ransom of 20,000 US dollars is demanded against the vital information. Leaving the news company is a smart decision of Jimmys part. After that he joined an ecommerce firm where he had a conflict with boss Alec. Due to this conflict, certain company projects are hampered. After that he joined a competitor firm where he is treated very well by the CEO. He is offered an expensive meal with fine wine. The main intention behind the party is to informal business with senior businessman and government official in an armchair. Jimmy could not escape from his boss Alec, he followed Jimmy till the new firm. What I have learned from this course From the course it can be stated that in business world making money is on top of the priority list. Ethics comes after money in the business domain. In this case study Jimmy Olsen the IT graduate from the Griffith University wants a job in his domain. Fortunately he gets a job as a web-developer in an online business firm. This online news firm promotes the concept of native advertising. Hullaballoo is paid to spread positive news for the client and negative news for the competitors of the client. The term native advertising focuses an advertisement as a news story for driving attention of the crowd. Native advertising is used to attract the attention of people who uses ad blockers on their web browser. Now Hullabaloo has the intention of creating an integrated database that receives demographic information from all across the globe. The database is known as The Reaper. The collected information is very useful as well as valuable as it allow businessman from various domain to conduct high campaigns. Jimmy has the work of attracting more people on the website. The sign up form of the news firm ask more detail information of user. Apart from email id it also ask for age, gender, marital status, family members, post card and annual income. On the website the subscription cannot proceed until and unless all the detail information of the user are provided. This online database The reaper is not fully secure as the news firm has the right to sell information to third parties. Jimmy suggested his boss that the entered information can be used to offer deals to various people. Jimmy had a conflict with his boss on this topic. From this incident I have learned that boss is boss, the employees cannot disobey the orders of boss. Placing ones thoughts and ideas over the orders of boss might result in losing his job. Jimmy worked on the terms and condition of his boss which helped in surviving his job in the organization. Now comes the globe impact of the decision taken by an organization. The Reaper database was hacked by a hacker. After that a ransom equating to 20,000 dollars is demanded against the database. The future security professional must understand the need various legal and ethical responsibilities of an organizations. The professionals play a key role in managing liabilities like security and privacy risk for different organization. To minimize liability and reduce risk like Reaper incident in this case study from various threats, professional must have an idea about the present condition of various laws and regulation. It is the duty of the professionals to teach the employees of various organization about their legal and ethical rights. In an organization, the IT experts help to build security through various policies. There are certain policies and guidelines that describe acceptable and unacceptable employee behaviour in an organization. Care should be taken that these policies functioning as law must implemented on everyone on the workplace. Privacy is one of the important and hot matter of discussion in information technology. Nowadays many firms are storing and selling valuable information for money .People from all across the globe are depending on government for protecting their privacy. The Privacy of Customer Information Section of the common carrier regulation states that any important information can be used to provide services, on the contrary these information cannot be used for marketing purpose. The business firm cannot disclose personal information to anyone until and unless it is important for providing their services. A business firm can only disclose the information only when it is necessary for them. IT professional must understand that business firms do business globally. As a result these professional must be aware of laws and ethical values of different culture and society. Because of difference in political views among various countries there are certain international laws which govern the privacy and information security. Ethics in computer world are mainly affected by many factors expect from nationality. Employees must be trained and they must be aware of the recent and emerging topics related to information technology. This topic is vital in information technology as many employees are not aware of the various technical training used to judge whether the behaviour. Proper training must be provided to employees for building a well prepared and low risk system user. Codes of Ethics: Each member of Professional organization is expected to follow the codes of conduct or codes of ethics. Many employers do not encourage or initiate their employees to take part in these professional firms. Many employees who have gained certain certification and expert accreditation can lose their accreditation and certification if they disobey the codes of conduct. Loss of certification or accreditation will ultimately effect the marketability and earning of the employees. It is the duty of IT professional to follow the policies and procedure of the organization. The organizations must follow the different laws of society. From this course I have learnt about the International Information systems security certification consortium that mainly focuses on its working. (ISC)2 is a body of knowledge and information security which conduct examination for information security. The code of Ethics designed by (ISC)2 is mainly used by information security experts. System Administration, network security and security institute is another organization which is a professional research and education cooperative organization with lot of members. All these members have certain certification and value that follow the codes of ethics. Certification holders may lose their certification if they are disobey the laws. Information System Audit and Control Association is professional body which mainly focuses on auditing, control, and security of various organization. Its membership is open to both technical and managerial professional. It has certain codes of ethics, which must be followed by its professionals. Information s ystem security Association(ISSA) is a non-profit body of information security which has a primary function of bringing technical sound professional for education development. The working principle of various international bodies has been discussed in the above paragraph.